{"id":82670,"date":"2020-09-29T14:08:26","date_gmt":"2020-09-29T14:08:26","guid":{"rendered":"http:\/\/staging.expatinfodesk.com\/?page_id=82670"},"modified":"2023-02-14T13:11:43","modified_gmt":"2023-02-14T13:11:43","slug":"communication","status":"publish","type":"page","link":"https:\/\/www.expatinfodesk.com\/destinations\/hanoi\/communication\/telephone\/","title":{"rendered":"Hanoi Communication Guide"},"content":{"rendered":"

[vc_row type=”container” padding_top=”” padding_bottom=”” el_class=”three-top-tips” css=”.vc_custom_1599875304748{margin-left: 0px !important;border-right-width: 0px !important;padding-right: 0px !important;padding-left: 0px !important;border-right-color: #ffffff !important;}”][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Landlines<\/h3>\n

Though landlines are a dying breed, many houses and apartments come supplied with a working landline, and when you move in you\u2019ll simply assume responsibility for the bill from the government telecommunications agency. The line will remain in your landlord’s name but the bill will be presented to you monthly for payment. Your landlord will help you install a line if necessary.<\/p>\n

Direct international calls can be as cheap as a few cents a minute. A great way to call is with an international phone service such as Planet Numbers that provides a number to dial before calling for the best rates.<\/p>\n

Alternatively, Skype or another internet-based phone system allows you to call almost any phone in the world for just a few cents per minute or another computer for free. Visit\u00a0http:\/\/www.skype.com<\/a>\u00a0for details.<\/p>\n

Mobile Phones<\/h3>\n

The vast majority of ex-pats (and locals) use pre-paid mobile phone cards. When you arrive in Vietnam you can buy a SIM card for around VND 250,000 at any corner shop and be talking within minutes. Once you have chosen a mobile company, you can recharge your mobile account by adding money at thousands of shops throughout Hanoi.<\/p>\n

VINAPHONE, MOBIPHONE and VIETTEL are the big three in mobile phones here, and there\u2019s little effective difference\u2014rates are all about the same, and they all offer similar bonuses and specials. Check with your friends and co-workers to see what they use since it\u2019s cheaper to make calls within the same network.<\/p>\n

Calls are inexpensive, and with a VND 100,000 recharge, you get at least 160 minutes of talk time.<\/p>\n

You can buy a SIM card and recharge your account at thousands of locations around Hanoi<\/a>–you’ll see the company names and logos displayed outside most sundry shops. Mobiphone has the best customer support services in English.<\/p>\n

Vinaphone<\/strong>
\n23 Nguyen Du street, Hanoi<\/p>\n

If you prefer to be billed monthly for your mobile calls, take your passport and a VND 1,000,000 deposit to the main post office, on Dinh Tien Hoang street right next to Hoan Kiem Lake. There you can sign a contract with any of the big three providers and receive a monthly bill at your address.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ el_class=”city-side-bar”][vc_row_inner el_class=”sidebar-section-one”][vc_column_inner][vc_custom_heading text=”Top Tips” font_container=”tag:h4|font_size:24|text_align:left|color:%23ffffff” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal”][vc_separator color=”#ffffff” type=”full_width” thickness=”1″ up=”” down=””][vc_column_text]<\/p>\n\n\n\n\n\n\n\n
01<\/td>\nThough there are many shopping options in Hanoi, you may find that the style or size you need is unavailable. Large western sizes can be very elusive!<\/td>\n<\/tr>\n
02<\/td>\nLearning Vietnamese offers an important window onto Hanoi society and culture & helps at all levels of social interaction and day-to-day convenien<\/td>\n<\/tr>\n
03<\/td>\nGET OUT OF TOWN! just a weekend away can work restorative miracles. Don\u2019t wait till you feel run down\u2014plan excursions in advance and keep<\/td>\n<\/tr>\n
04<\/td>\nMail delivery from overseas is not always reliable, so try to think in advance of any books, CDs, or software you may need in Vietnam.<\/td>\n<\/tr>\n
05<\/td>\nSet up online banking before you leave, and be sure to notify your bank you\u2019ll be using your ATM card in Vietnam\u2014otherwise they may think<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=”sidebar-section-two”][vc_column_inner][vc_custom_heading text=”Useful links” font_container=”tag:h4|font_size:24|text_align:left” google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” el_class=”useful-links”][vc_separator color=”#ffffff” type=”full_width” thickness=”1″ up=”” down=””][vc_column_text el_class=”useful-links”]<\/p>\n